Privacy Policy

We collect information you provide directly to us, including when you fill out a contact form, request a consultation, or communicate with us by email or phone. This may include your name, email address, phone number, company name, and job title.

We also collect certain information automatically when you visit our website — such as your IP address, browser type, pages visited, and time spent on each page. This is collected through standard web server logs and analytics tools.

We use the information we collect to respond to your enquiries and provide the services you request, send you relevant information about our cybersecurity and IT services where you have given consent, improve our website and services based on usage patterns, and comply with legal obligations.

• Respond to your enquiries and deliver requested services
• Send service updates and relevant communications (with consent)
• Improve our website based on usage analytics
• Comply with legal obligations and protect system security
• Communicate important service updates

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal grounds:

• Consent — where you have given explicit consent for us to contact you
• Legitimate Interests — for website analytics and security monitoring
• Contract Performance — when processing is necessary to deliver requested services
• Legal Obligation — when required by applicable law or regulation

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

Contact form submissions are retained for up to 3 years. Website analytics data is retained for up to 26 months. When data is no longer required, we securely delete or anonymise it.

Our website uses cookies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device.

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors interact with our site

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, such as hosting providers and email platforms. These providers are contractually obligated to keep your information confidential.

We may also disclose information where required by law, regulation, or legal process, or to protect the rights and safety of Security Hawks, our clients, or the public.

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction — including encryption, access controls, and regular security assessments.

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

Depending on your location, you may have the following rights regarding your personal data:

• Right of Access — request a copy of your personal data we hold
• Right to Rectification — correct inaccurate or incomplete data
• Right to Erasure — request deletion of your data in certain circumstances
• Right to Restrict Processing — limit how we use your data
• Right to Data Portability — receive your data in a portable format
• Right to Object — object to processing based on legitimate interests

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or our data practices, please get in touch. We are committed to addressing your concerns promptly and transparently.